High street and online stationer and newsagent, WHSmith stock a huge range of essential items. Whether you need educational or home office supplies, art materials, toys or magazines, there is a WHSmith discount code to suit you. WHSmith also offer deals on printers and consumables and they boast a vast library of fiction and non-fiction.
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Ordered Online from WHSmith.co.uk. What is the Returns, Exchanges and Refund Policy?
UK consumers and consumers from the rest of the European Union have the right to cancel contracts for the purchase of items within fourteen (14) calendar days of the day after receipt of the ordered goods. We offer an extended cooling off period of 30 calendar days after receipt of the ordered goods (exclusions apply).
You can cancel your contract at any time up to 30 calendar days starting the day after delivery. To do this, please return your item(s) to us by post or to a WHSmith highstreet store. Unwanted products should preferably be returned in their original packaging or otherwise adequately packaged, and returned as soon as reasonably practicable.
Return to store: Return the item to a WHSmith High Street store along with the email we sent you when we dispatched it. Refunds are only made onto the card that made the original payment, not in cash. PayPal payments are refunded to your payment card. Items paid for by Laybuy cannot be returned to store.
Return by post: The return is at your own risk and at your own cost and we will not refund your costs in returning the item to us and other services provided to you in connection with the purchase such as recorded or courier delivery. Include the reason for the return, your order number and your email address or telephone number. We may withhold refund until the item(s) are returned (or evidence of return is provided by you). Please note that Same Day Click & Collect orders can only be returned to store and will not be accepted by post.
To return items over 1m long, arrange collection: If you wish to return an item over 1m long please contact us to arrange collection.
If you fail to return the goods, we are entitled to collect them, and charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.